The WhatsApp AI that runs your front desk
Aflatoon answers customers, takes orders and bookings, handles payments and delivery, and hands off to your team when it matters — right inside WhatsApp. You run all of it from one clean dashboard.
Aflatoon Assistant
online
1× Fries (Large) — Rs. 350
Delivery — Rs. 120
Total — Rs. 1,570Deliver to House 123, Bahria Enclave?12:41
Purpose-built for the businesses that live on WhatsApp
Running a business on WhatsApp doesn't scale
The channel your customers love is the one draining your time. Every message is a manual decision — and the busier you get, the more slips through.
Slow replies lose the sale
Customers expect an answer in seconds. Miss the window and they order from someone who replied first.
Orders buried in chats
Managing everything through WhatsApp threads is chaos. Messages get lost, orders get missed.
No customer memory
Preferences, history, and spend live in scattered chats — impossible to analyse, retarget, or grow.
Manual errors, refunds
A misread voice note becomes a wrong order, an unhappy customer, and a refund you eat.
One dashboard for the entire operation
Aflatoon isn't just a chatbot. It's the system your business runs on — the assistant your customers talk to, and the control room your team works from.
A menu the AI actually understands
Add your items once. An LLM auto-generates search aliases — synonyms, misspellings, even Urdu — so the bot matches whatever a customer types. Prices can be fixed, a range, or “ask us”.
Zinger Burger
Crispy fillet, mayo, lettuce
“zingr”, “zngr burger”, “chicken burger”, “زنگر” — all resolve to the right item. No manual synonyms to maintain.
Structured orders, not message soup
Every chat order lands as a clean ticket — line items, delivery address, payment, custom fields — with a status pipeline your team just taps through.
A CRM that fills itself
Everyone who messages becomes a profile — lifetime spend, order count, and marketing opt-in, updated automatically.
Humans, exactly when needed
The bot handles the routine and hands off the rest. Every escalation is logged — who started it, how long, how it ended.
Sara Khan
Customer asked
Bilal R.
Human took over
Ayesha M.
Handed back
Templates, Meta-approved
Build WhatsApp message templates with a live preview and track their Meta approval status in real time.
eid_special_2026
Marketing
order_ready
Utility
weekend_deal
Marketing
Marketing campaigns with real delivery analytics
Send an approved template to your customers or a CSV list, then track the full funnel — recipients, sent, delivered, read, replied — and resend to anyone who failed.
Delivered
97%
+2.1%
Read rate
86%
+4.4%
Replied
214
+31
Opt-outs
0.4%
stable
Eid Special · funnel
Live in days, not months
Four steps from your current WhatsApp number to a fully automated front desk.
Connect WhatsApp
Link your number through Meta's official Embedded Signup — or keep using the WhatsApp app with coexistence. No new SIM, no downtime.
WhatsApp Business
+92 323 9856439 · Verified
Configure your assistant
Set your tone, business nature, menu, order rules, payments, tax, and delivery zones. The assistant is assembled from your settings — no prompt engineering.
Nature
Tone
Friendly, concise, professional
The AI goes to work
It answers questions, takes orders and bookings, collects the details you need, and escalates to a human the moment a chat calls for one.
Aflatoon Assistant
online
1× Fries (Large) — Rs. 350
Delivery — Rs. 120
Total — Rs. 1,570Deliver to House 123, Bahria Enclave?12:41
Fulfil, retain & market
Work the order queue, track every customer's lifetime value, and send approved WhatsApp campaigns with delivery and read analytics.
Eid campaign · live
Simple plans that pay for themselves
One recovered order a day covers most of it. Start on WhatsApp — no card required to talk to us.
Starter
For a single location getting started on WhatsApp.
- Up to 100 orders / month
- 1 WhatsApp number
- AI menu & order taking
- Customer profiles
- Rider dispatch
- Marketing campaigns
Growth
For busy businesses ready to scale on autopilot.
- Unlimited orders
- Voice-note processing
- Delivery zones & rider dispatch
- Human-in-the-loop escalation
- WhatsApp marketing campaigns
- Delivery & read analytics
Pro
For chains and multi-location operations.
- Everything in Growth
- Multiple locations
- Custom API & webhooks
- Advanced marketing automations
- Priority support
- Dedicated onboarding
Loved by businesses across Pakistan
From chai stalls to clinics — real teams handing their busywork to the assistant.
Orders automated / mo
40k+
+22%
Avg. reply time
< 5s
24/7
Chats handled by AI
90%
+6%
“Ordering on WhatsApp used to be a nightmare. Now Aflatoon takes 100+ orders a day, pins the location, and tells my rider exactly where to go.”
Faisal Abbas
Owner · Chai Wala Express
“Patients send a voice note — “Doc, Monday 4 baje” — and it's booked. No more missed appointments while I'm in surgery.”
Dr. Salman Khan
Orthodontist · Lahore
“I used to spend three hours a day replying to messages. Aflatoon now handles 90% of bookings — like a receptionist at a tenth of the cost.”
Sara Ahmed
Salon Owner · Karachi
aflatoon/ˈaf·lɑː·tuːn/Urdu, noun
- 1.
The Greek philosopher Plato, rendered in Urdu and Persian.
- 2.
informal. a person of rare brilliance; a genius who makes the hard look effortless.
- 3.
the AI concierge now answering your customers on WhatsApp — taking orders, booking appointments, and never sleeping.
We built the third definition.
Put your front desk on autopilot
Join the businesses across Pakistan letting Aflatoon answer, sell, and book — 24/7, in Urdu and English. Set up in days.